InCharge Service Assurance Manager is the foundation of the SMARTS InCharge Service Assurance Suite, a total solution for automating end-to-end management of network, system, and application infrastructures in the context of the business they support.

InCharge Service Assurance Manager integrates and correlates management information, including infrastructure topology, polled data, events, and authentic problems™, as well as business information including services and their customers. It provides a comprehensive end-to-end perspective on the infrastructure, its health, and its impact on the business it supports.

Like all InCharge solutions, InCharge Service Assurance Manager builds on the InCharge Information Model (ICIM) and patented Codebook Correlation Technology™ to model:

• IT objects such as cables, switches, VLANs, firewalls, and their components.
• Business objects such as customers, users, and services.
• Relationships such as connectivity, layering, clustering, service, and subscription.
• Events, including their relationships to topology and cause-and-effect relationships to other events.

InCharge Service Assurance Manager performs several intelligent processing functions, including:

• Piecing together infrastructure topology of objects and relationships end-to-end across IT domains.
• Integrating infrastructure topology with business topology and its relationships to the infrastructure, creating a top-down view from the business to the infrastructure supporting it.
• Correlating data, events, and root cause problems with the topology objects they are associated with.
• Creating cause-and-effect relationships between events so analysis from multiple domains can be linked for end-to-end root cause and impact analysis.

InCharge Service Assurance Manager offers a focal point for integrated monitoring, intelligent analysis, and control of multi-domain, multi-vendor distributed infrastructures supporting mission-critical business.

InCharge Service Assurance Manager Licensing and Pricing

NSAi resells SMARTS InCharge Service Assurance Manager at very reasonable prices.

Contact us for pricing on SMARTS InCharge Service Assurance Manager.

Enterprise Management Services

NSAi also provides a full range of architecture, engineering, implementation, and operations services surrounding SMARTS InCharge Service Assurance Manager.