InCharge Report Manager is another building-block in the SMARTS InCharge Service Assurance Suite, a total solution for automating end-to-end management of network, system, and application infrastructures in the context of the business they support. This solution captures, organizes, and presents historical views of events and results of root cause and impact analysis from InCharge applications, giving IT managers and CIOs the information they need to:

• Identify chronic infrastructure bottlenecks and problem patterns, and plan corrective action
• Schedule preventive maintenance and plan hardware and software upgrades and replacements
• Study critical metrics, such as mean-time-to-repair and SLA compliance, and refine processes to meet performance targets
• Train customer service staff on handling recurring problems. With InCharge Report Manager, organizations can generate reports about their own networks or deliver business-specific reports to their customers.

With InCharge Report Manager, organizations can generate reports about their own networks or deliver business-specific reports to their customers.

• Report Library. Customers can choose from a library of standard out-of-the-box reports that address essential infrastructure reporting requirements.
• User-defined Reports. Users can create their own custom reports to meet the needs of their businesses.
• Automation. The entire reporting process - from data capture to report generation - is totally automated.
• Reports are generated automatically at user-defined intervals depending on business needs.
• Web Access. Customers can access reports easily from any web browser.

With InCharge Report Manager, you can choose from standard, out-of-the box reports that address essential infrastructure reporting requirements or create custom reports to meet the unique needs of your business. Report categories include day-to-day operations, operations management, maintenance view, and architecture/service planning. Importantly, the entire reporting process-from data capture to report generation-is totally automated; you simply define the reporting intervals. And, you can access reports easily from any web browser.

InCharge Licensing and Pricing

NSAi resells SMARTS InCharge at very reasonable prices.

Contact us for pricing on SMARTS InCharge.

Enterprise Management Services

NSAi also provides a full range of architecture, engineering, implementation, and operations services surrounding SMARTS InCharge.